COVID-19 Re-Opening - What you Should Know
Things you should know about our new safety protocols.
#SafetyThenSkincare
Following governmental guidelines, we are now ready to start seeing patients again. At this time, our Tecumseh location will have a soft re-open on June 1st, 2020, while our Windsor location will remain closed. We are currently in the process of contacting all clients booked from March 16th and our priority waitlist to reschedule appointments. Please bear with us as we make our way through the list. While we are thrilled to be able to see you soon, it is our utmost priority to do it in the safest way possible to ensure the sustainability of our re-opening.
For the time-being, our clinics are open by appointment only. To purchase product please order by phone. At this time, our Doctor and Nurses will be seeing patients for Botoxs and Fillers but this will evolve rapidly so if you have any questions about your desired treatment, feel free to contact us. Our team members will be wearing gloves, masks and visors (or protective glasses), depending on the treatment.
In preparation for your appointment:
Telephone Pre-Screening
When you make an appointment, we will ask you some questions regarding COVID-19. When you arrive at your scheduled appointment contact us by phone and a member of our team will take you through our COVID Pre-assessment.
At the Clinic
1. We ask that you arrive 10 minutes prior to your appointment and wait in your vehicle or outside the clinic. We will call you as soon as your doctor or technician is ready to see you, at which point you can make your way up. We encourage you to keep all your belongings in your car.
LATE ARRIVALS: If you are late, please contact us from your vehicle and we will assign you a new arrival time. We reserve the rights to cancel and reschedule your appointment if it compromises the following appointment.
2. We ask that you bring your own mask and an additional mask for post treatment. At the entrance, you will be asked to disinfect your hands in order to move through the common areas. If you do not have a mask, we will provide one for you.
3. You will be asked to complete the COVID-19 questionnaire at that time so that we can officially confirm that you are in good health.
4. We will then take your temperature.
5. All bathrooms will be restricted to exceptions only in order to minimize any risk of potential contamination.
6. Product testers will not be available, we encourage you to discuss your skincare needs during your treatment and your technician will prepare your purchases prior to your departure.
7. At the payment counter we have installed plexiglass and we ask that you respect the distance between others. Payment will be by card only. No CASH payment will be accepted.
8. Please come alone to your appointment.
9. Appointments will be spaced 15 minutes apart in order to carefully disinfect each room between each patient. Common areas and surfaces will also be cleaned several times during the day.
We are committed, as always, to offering you the best service in all circumstances.